Customer Service
We service and repair the equipment we sell. Scheduled preventive maintenance, prompt corrective repairs, and genuine replacement parts: our technicians travel anywhere to ensure your equipment remains operational.
Much more than just a supplier: after-sales service, manufacturer-trained technicians, and exclusive partnerships.
We're here to support you before, during, and after your purchase.
We service and repair the equipment we sell. Scheduled preventive maintenance, prompt corrective repairs, and genuine replacement parts: our technicians travel anywhere to ensure your equipment remains operational.
Using the "engineering–construction–financing" model, we design and deliver complete technical facilities in partnership with the federal government, local governments, and private operators.
Are you opening a clinic, a medical practice, or a technical facility? We’ll review your project, determine the appropriate equipment specifications, estimate the investment costs, and support you through the entire process until the facility is up and running.
Can't decide between two pieces of equipment? We analyze your actual needs—workload, technical constraints, budget—and train your teams on how to use the equipment we deliver. A well-chosen and properly used piece of equipment lasts longer.
We are the exclusive representative for these manufacturers: genuine equipment, guaranteed parts, and service provided directly by their teams.
A global manufacturer of medical equipment and surgical instruments founded in China more than 80 years ago
CANON Medical Systems
Laboratory tests and equipment (biochemistry, molecular biology, toxicology)
Hematology / Diagnosis
Diagnostics / Laboratory
Our engineers and technicians regularly travel abroad for training, directly at the manufacturers' facilities, to ensure they are fully proficient in operating every piece of equipment we install.
Inde
Chez Randox Laboratories
On-site training at the manufacturer's facility: maintenance and troubleshooting of biological analysis instruments RANDOX.
1 technician trained
Chez Canon Medical Systems
Manufacturer training on imaging equipment CANON: installation, setup, quality control, and maintenance.
1 technician trained
Chez Fagor Professional
Technical training on hospital laundry equipment: commissioning, configuration, and preventive maintenance.
4 technicians trained
We work with reputable manufacturers to ensure that you receive reliable, well-maintained equipment.
Our teams conduct a thorough analysis of your project, down to the smallest technical details.